Privacy Policy
Last updated: June 29, 2026
At alex-iptakedown.com, the security and privacy of our customers is our highest priority. We are committed to safeguarding your personal contact details and purchase request history at all times.
1. Information We Collect
When you contact us to request a custom painting or place a quick purchase request for handmade art, we may collect the following details:
- Your full name.
- Your direct phone number (for order confirmation and shipment coordination).
- Your email address.
- Your physical shipping address (for secure packaging and delivery).
- Specific commission requests or custom design descriptions.
2. How We Use Your Information
We only use your personal details for these internal business purposes:
- Processing and confirming your handmade artwork order requests.
- Coordinating framing preferences, specialized packaging, and insured courier delivery.
- Communicating updates regarding delivery times or custom commission progress.
- Sending newsletters about new artwork releases by artist Alex (only if you opt-in).
3. Maximum Security Commitment
Our server architecture is built from the ground up to ensure state-of-the-art security:
- IP Restriction: The admin control panel is restricted to loopback local IP connections only. Any external attempt to access the dashboard or administrative APIs will be blocked and returned as a 404 Not Found to obscure its existence.
- JWT & Secure Cookies: Admin sessions are managed via digitally signed JSON Web Tokens (JWT) stored in HTTP-Only, SameSite=Strict cookies to protect against session hijacking, XSS, and CSRF.
- Zero Third-Party Sharing: We do not sell, rent, trade, or share your personal information with third parties under any circumstances, except as strictly required by shipping couriers to deliver your purchase or by law enforcement agencies.
4. Your Rights
You have full authority to request that we check, update, or permanently delete your contact data from our records. Please contact the artist directly using the contact details provided in the footer.